Legal
Privacy Policy
Last updated: 23 September 2026
This Privacy Policy explains how POURIK ("Pourik", "we", "us"), with offices in Bangalore, India and London, UK, handles personal data collected through https://www.pourik.com (the "Website"). We follow India's Digital Personal Data Protection Act, 2023 and the rules made under it, the Information Technology Act, 2000, and, for people in the United Kingdom, the UK GDPR and the Data Protection Act 2018.
1. What we collect
- Details you choose to send us through our forms or by email: your name, work email, phone number (optional), brand or company name, marketplace storefront or listing links, and your message.
- Basic technical data that our hosting provider may log automatically for security and reliability, such as IP address, browser type and pages requested.
When you submit a form, your details are sent to our inbox through our form-delivery provider, FormSubmit. They are not stored in a database on the Website. We do not currently use advertising or analytics cookies. We do not ask for, and you should not send us, passwords, bank details or other sensitive data.
2. Why we use it
- To respond to your enquiry and prepare any audit you request.
- To discuss, provide and manage our services if we work together.
- To send Pourik Notes, only if you have subscribed.
- To keep the Website secure and meet our legal obligations.
We process your personal data on the basis of the consent you give when you contact us, or for legitimate uses permitted by law, such as responding to a request you have made. For people in the UK, our lawful bases are consent and, where we are taking steps at your request before entering into a contract, performance of a contract. We use your data only for the purpose for which you gave it.
3. Who we share it with
We do not sell your personal data. We share it only with service providers who help us run the business, such as our form-delivery provider (FormSubmit), email provider and website hosting provider, and only as needed for the purposes above. We may also disclose data where required by law or by a lawful order of a court or government authority. Some providers may store data on servers outside India or the UK. We transfer data only where permitted by applicable law and, for UK data, with appropriate safeguards.
4. How long we keep it
We keep personal data only as long as it is needed for the purpose it was collected for, or as required by law. Enquiries that do not lead to an engagement are generally deleted within 24 months of our last contact.
5. How we protect it
We use reasonable security safeguards, including encrypted connections (HTTPS) and access controls on our accounts, to protect personal data against unauthorised access, loss or misuse. If a personal data breach occurs, we will notify affected people and the authorities as required by law.
6. Your rights
Under Indian data protection law, you have the right to:
- ask for a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete, update or erase your personal data;
- withdraw your consent at any time, as easily as you gave it;
- nominate another person to exercise your rights if you die or become unable to; and
- have your grievances addressed.
If you are in the UK, you also have the right to object to or restrict certain processing and to receive your data in a portable format.
To use any of these rights, or to unsubscribe from Pourik Notes, email hello@pourik.com. Withdrawing consent does not affect processing that took place before you withdrew it.
7. Children
The Website and our services are meant for businesses and are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, please contact us and we will delete it.
8. Grievance Officer
For any concern or complaint about how we handle your personal data, contact our Grievance Officer at hello@pourik.com with the subject line "Grievance". We will acknowledge your complaint and resolve it within the time limits set by applicable law. If you are not satisfied with our response, you may complain to the Data Protection Board of India. If you are in the UK, you can also complain to the Information Commissioner's Office (ico.org.uk).
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed. See also our Terms of Use and Disclaimer.